Privacy Policy

Thank you for visiting a Commonwealth of Pennsylvania website. The Pennsylvania Department of Transportation (PennDOT) is committed to ensuring that your privacy is protected. This Privacy Policy (Policy) addresses the collection, security and access to information that may be obtained through the use of our site. We reserve the right to amend our Policy at any time without notice.

Our Policy covers the following topics:

Information Collected

As part of standard Internet practice, we collect the following information when you visit our sites:

This information is collected for statistical analysis using standard third-party software programs to create summary statistics. The statistics are used for the purpose of determining what information is of most and least interest to all visitors and identifying system performance or problem areas. This information is not collected for commercial marketing purposes. The Commonwealth does not sell information collected online.

Any personally identifiable information that you voluntarily provide will be collected. Personally identifiable information may include an e-mail address or any other information you submit via a Web-site when completing an application, form, or survey online.

The information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws and other Commonwealth policies.

Public Disclosure

As a general rule, the Commonwealth does not disclose any personally identifiable information collected online except where you have given us permission, or where the information is public information under the Pennsylvania Right to Know Act 65 P.S. 66.1 et seq., or other applicable laws. Visitors should be aware that information collected by the Commonwealth on its websites may be subject to examination and inspection, if such information is a public record and not otherwise protected from disclosure.

Access to User Profiles

Any personally identifiable information you enter in a user profile will be open and accessible to you for review and modification.


You may decline participation in any activity that asks for information (i.e., surveys or emails). Your choice to not participate will have no effect on your ability to view information on the Commonwealth’s websites.


We may customize your browsing experience by using “cookies” to store a randomly generated identifying tag on your computer. (Cookies are simple text files stored by your Web browser and they provide a method of distinguishing among visitors to the websites.) You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods.

Commonwealth policy does not allow for the use of persistent cookies. Cookies created on your computer by using our websites do not contain personally identifiable information and do not compromise your privacy or security.


As part of our continuing commitment to the security of electronic content as well as the electronic transmission of information, the Commonwealth has taken steps to safeguard the submission of information by implementing detailed technology and security policies, which can be viewed at the Office of Administration, Office for Information Technology’s website. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment.

In certain instances, you may receive or create a password to access or submit personal information. You should not divulge your password to anyone. The Commonwealth will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with sites that are password protected, you should exit the page.

Link Disclaimer

You may be able to link from the website to third party websites and third party websites may link to the website ("Linked Sites"). You acknowledge and agree that the Commonwealth and PennDOT have no responsibility for the information, content, products, services, advertising, code or other materials, which may or may not be provided by or through Linked Sites. Links to Linked Sites do not constitute an endorsement or sponsorship by us of such websites or the information, content, products, services, advertising, code or other materials presented on or through such websites. The inclusion of any link to such sites on our website does not imply PennDOT’s endorsement, sponsorship, or recommendation of that site.

PennDOT disclaims any liability for links (1) from another website to this website and (2) to another website from this website. PennDOT cannot guarantee the standards of any website to which links are provided on this website nor shall PennDOT be held responsible for the contents of such sites, or any subsequent links. PennDOT is not responsible for or any form of transmission received from any linked website. Any reliance on the contents of a third party website is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.

Information Disclaimer

We require certain information to understand your needs and to better serve the traveling public. Information provided on the Commonwealth’s websites is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current and reliable information, we recognize the possibility of human and/or mechanical error. Therefore, the Commonwealth of Pennsylvania, its employees, officers and agencies expressly deny any warranty of the accuracy, reliability or timeliness of any information published by this system and shall not be held liable for any losses caused by reliance upon the accuracy, reliability or timeliness of such information. Any person who relies upon such information obtained from this system does so at his or her own risk.


You agree to defend, indemnify and hold the Commonwealth and PennDOT harmless from any and all claims, liabilities, costs and expenses, including attorneys' fees, arising in any way from your use of the website, your placement or transmission of any message, content, information, software or other materials through the website, or your breach or violation of the law or of these Terms and Conditions.  

Content Disclaimer

All information provided on this website (the "Site") is provided for information purposes only and does not constitute a legal contract or other covenant or agreement of any kind between PennDOT and any person or entity. Although the information found on the Site is believed to be reliable, no warranty, expressed or implied, is made regarding the accuracy, adequacy, completeness, legality, reliability, or usefulness of any information, either isolated or in the aggregate. All information is provided "as is." All warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses, and non-infringement of proprietary rights, are disclaimed. Changes may be periodically made to the information; no notice is required with respect to any changes; and changes may or may not be incorporated into the Site. PennDOT does not assume liability for any improper or incorrect use of the information on this Site or reliance on such information.  

The logos of PennDOT are trademarked and may not be used in user’s web pages, electronic or written publication or in any written form without the express written permission of PennDOT.

Portions of this Site permit you to post or upload comments, material, information or other content (User Generated Content).  The content of articles or postings provided by users of this Site solely reflect the personal opinions of the authors or contributors and do not represent the official position of the Commonwealth of Pennsylvania or PennDOT.  You agree that PennDOT has no obligation to, review the User Generated Content posted and/or submitted by users accessing the Site, that PennDOT is not responsible for User Generated Content, does not guarantee the accuracy, integrity or quality of User Generated Content, and cannot assure that harmful, inaccurate, deceptive, offensive, threatening, defamatory, unlawful or otherwise objectionable User Generated Content will not appear on this Site.

User acknowledges that by being afforded the opportunity to access and view User Generated Content on this Site, PennDOT is acting as a conduit for such distribution and is not undertaking any obligation or liability relating to any User Generated Content or activities of users on the Site.

User acknowledges and agrees that PennDOT has the absolute right to monitor User Generated Content posted to the Site at its sole discretion. In addition, PennDOT  reserves the right to alter, edit, refuse to post or remove any such User Generated Content, in whole or in part, for any reason or for no reason, and to disclose such User Generated Content and the circumstances surrounding their transmission to any third party.

User Generated Content is not confidential or proprietary. User grants PennDOT a non-exclusive, non-revocable, worldwide, perpetual right to use its User Generated Content in any manner or media now or later known with no obligation to use or respond to any User Generated Content and that the Site may be frequently updated and improved.

User agrees that it shall immediately notify PennDOT in writing of any objectionable content appearing on the Site. PennDOT will make reasonable good faith efforts to investigate allegations that any User Generated Content violates these Terms of Use but (a) make no warranty to User that it will edit, remove, or continue to permit the display of any specific User Generated Content, whether or not subject to such allegations, and (b) will have no liability whatsoever for editing, removing, or continuing to permit the display of any User Generated Content.

Any use of any content on this Site, including, without limitation, User Generated Content will be at User’s own risk.  Any User Generated Content that User submits shall be about User. If User mentions the names of others, it agrees to use first names only.  PennDOT reserves the right to change User’s name and the names of others referenced in the User Generated Content.

User shall not upload commercial content on this Site or use it to solicit others with products, services or to join or become members of any other commercial online service or other organization. User may be required to agree to additional terms of use prior to being permitted to post or otherwise distribute User Generated Content to PennDOT's website.

User shall indemnify and hold PennDOT harmless with respect to all claims resulting from User Generated Content you supply. User shall not post or otherwise consent to distribute the Site, which PennDOT in its sole discretion determines to be: